Swapuz Reviews

Swapuz has an overall rating of 4.2 based on 15 reviews. Customer feedback on Swapuz is mixed: Swapuz reviewers highlight positive aspects like user-friendly interface, wide range of products, competitive pricing, which strongly appeal to budget-conscious shoppers and tech-savvy consumers. However, Swapuz is often criticized for its limited customer support, occasional shipping delays, product availability issues.

4.2/5.0

15 reviews

5 Stars

13

4 Stars

4

3 Stars

0

2 Stars

0

1 Star

3

All Swapuz Reviews (15)
DeannPeters
January 03, 2023
"Incredible Start with Swapuz"
Incredible Start with Swapuz. The support team jumped right in and fixed my exchange issue super fast, and I got my XMR in no time.
bluezebra442
September 24, 2022
"CAUTION!!"
WATCH OUT!!! Keep your distance from Swapuz!!! They shortchange you by roughly $100 every time!!!
Charlie.Johnson
July 28, 2022
"Avoid This Scammer!"
Avoid This Scammer! I put my faith in them and attempted to swap 32k€, but after sending the money, I waited for three hours with no response! I reached out to support, provided my transaction ID, and they acted clueless! I submitted all the evidence and completed KYC, yet after a week of emails, they chose to keep my cash! These folks are definitely selective scammers! Their support team is super arrogant and downright thieving! If it’s a large sum, they’ll scam you right away! I really regret trusting them! The only option left for me is to consider legal action, but with Ukraine in a war, that’s gonna be tough. I even asked for their company details, but they refused to share! They don’t even have any company info on their website!
RonCruz
July 27, 2022
"A positive journey with Swapuz"
I had a really good experience with Swapuz. The transaction took a bit longer than expected, so I opted to cancel it. I got in touch with the support team right away. They were super quick to respond and handled deliveries promptly.

Thanks a lot, Swapuz crew! It was a pleasure collaborating with you!
Jorge.Willis
July 15, 2022
"My Experience with Paypal and Swapuz"
Just had a run-in with Paypal's service about an hour before I tried out Swapuz, and let me tell ya, the awful experience with Paypal made me really value the top-notch service I've always gotten from Swapuz.
whitefrog902
May 26, 2022
"Trustworthy Team"
These folks are really reliable, helped me swap my item in no time! I was super pleased! Their support is speedy and gave me great advice on all my extra tasks!
bigdog978
May 26, 2022
"Quick Support from Swapuz"
The support team at Swapuz is speedy, easy to reach, and top-notch. They really know how to help you out with any issue. Big thanks to them!
Jared.Nelson
May 12, 2022
"Awesome Experience!"
Binance held onto my funds without any explanation, but the swapuz support team sorted it out and completed the exchange successfully. Much appreciated!
happylion256
May 05, 2022
"Quick and Easy"
Quick, handy, and straightforward. The support team is awesome; they addressed all my extra queries. The swap was done in no time.
tinyfrog338
March 19, 2022
"Resolved Problem"
Update: I got the coins soon after I shot them an email. They mentioned that there was no response on live chat since some of the staff are from Ukraine.

Thanks, support team!
redbutterfly941
March 11, 2022
"Watch Out for This Scam Website"
This site took my cash, and I never got my coins. I reached out to them, but no replies came. Luckily, I reported it to the local authorities, and they’re gonna look into it.
purplerabbit107
January 22, 2022
"My latest experience with Swapuz..."
My latest experience with Swapuz was quick. It was a fluctuating exchange, and since the market's on a downward trend, I ended up getting more than I expected. Even though the fee for sending my USDC turned out to be higher than I thought, the swap itself went smoothly.

This is my second time giving Swapuz a shot; I started using them 'cause they’re more affordable for me compared to the ones I usually go with.
PaulineRussell
November 15, 2021
"My Experience with a BTG Swap"
I did a BTG swap, and let me tell ya, the coins took ages to hit the network. I reached out to customer support, and they were super helpful, even made some adjustments and got my funds sent over. Their support is top-notch; they respond fast and are really polite. From here on out, this is the only service I’ll be using, and I highly recommend it to everyone!
TerriMorales
November 04, 2021
"Patience Pays Off"
I did a trade with swapuz, and it took a bit to get my coins. I reached out to the support team on Telegram, and the rep sorted out my problem. I'm pleased with the fix they offered.
BenMendoza
November 04, 2021
"Quick Exchange Experience with Swapuz"
I had a speedy exchange with Swapuz at a floating rate, and believe it or not, I ended up with a lot more cash. It looked to me like those rates are just a way to draw in customers, but they genuinely deliver.
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